Frequently Asked Questions

Open the Book Your Travel page, enter your contact details, pickup address, destination, date, time and other journey preferences, then submit the request. CabbeeX must review and confirm availability before the trip is considered booked.

You can submit a request for a future date and time. Advance requests are subject to vehicle and driver availability, service area and confirmation by the CabbeeX team.

Yes, you can submit an airport or station transfer request. Include the full pickup/drop-off details and flight or train number if relevant. Confirm terminal meeting arrangements and waiting terms with CabbeeX.

Choose Round Trip where relevant and enter the planned start and end date/time. Select the expected waiting or stay duration and add any intermediate stops in the additional requirements field. The team will confirm whether the arrangement is available.

This website collects your trip details for review; it does not calculate or guarantee a fare automatically. The final price depends on the route, service type, duration and applicable terms and must be confirmed by CabbeeX before booking.

No. Form submission creates a pending travel request only. Wait for CabbeeX to confirm the vehicle, timing, fare and any special arrangements before relying on the journey.

The website describes common journey types such as city travel, airport transfers, corporate travel and longer trips. Actual services and vehicle categories depend on CabbeeX operations and your location; confirm the options available for your route.

Please state the number of passengers, luggage needs, accessibility requirements and any preferred vehicle type in the additional requirements field. CabbeeX will confirm what can be accommodated.

Yes, describe any planned stops in the additional requirements field and include the expected waiting time. Multiple stops and changes to the itinerary require confirmation and may affect the fare.

Include your flight or train number in the request and contact CabbeeX as soon as you know your schedule has changed. Waiting-time arrangements and any additional charges must be confirmed directly.

Payment methods and payment timing have not been confirmed in the website configuration. Ask CabbeeX which payment methods are available for your service and location before confirming a journey.

Cancellation windows, charges and refund eligibility depend on the approved CabbeeX policy and trip status. Contact the team before cancelling and review the official policy once it has been published.

Use the Contact page to send an enquiry. Include your booking/request reference, travel date and a reliable contact number where relevant. For an active journey, use the official support channel provided by CabbeeX.

Use the Become a Driver page to contact CabbeeX. The team must confirm current openings, eligibility, licensing, vehicle standards, insurance and document requirements for your area.

Live tracking and driver-contact features depend on the official CabbeeX app and the specific service. Do not assume a feature is available unless it is displayed or confirmed by CabbeeX.

Only submit information needed to review your journey. Before launch, CabbeeX should publish an approved privacy policy describing the data collected, how it is used, retention, sharing and how customers can contact the privacy team.